Like most companies, Brinks Home Security has both positive and negative reviews on third-party websites.īrinks Home Security doesn’t have a BBB rating. Phone customer service is available from 7am to 8pm CST, seven days a week.Īll Brinks Home Security systems come with a standard two-year warranty. Phone-To contact customer service by phone, call 80.Text customer service is available from 8am to 8pm CST, seven days a week. Text-To contact customer service by text, send a message to 46.You can get in contact with Brinks Home Security’s customer service team using two different methods: text or phone. Note: Optional add-ons may increase your final cost. If you purchase a lower level package, you can add on professional installation for an additional $199.00 fee. *Note: Only the Smart Security Ultimate package includes professional installation. It includes one home control panel, one video doorbell camera, two wireless motion sensors, three wireless door sensors, one outdoor camera, and free professional installation. “Smart Security Ultimate” Package: The Smart Security Ultimate package is Brinks Home Security’s most comprehensive home security system. ![]() The Smart Security Complete package also includes live video streaming and monitoring, which you can access and control in the app. “Smart Security Complete” Package: The Smart Security Complete package includes everything in the Essential package, plus one extra wireless motion sensor and one indoor camera with night vision.Unlike the Nest Secure system, you cannot add video surveillance to the Smart Security Essential package. It includes a control panel, one wireless motion sensor, and two motion detectors. “Smart Security Essential” Package: The Smart Security Essential is similar to the Nest Secure system.You also have the option to add indoor video monitoring and streaming at an additional cost. It includes a Nest security home device, two motion sensors, and two tags used to conveniently disarm the system without a code. “Nest Secure” Package: The Nest Secure system is Brinks Home Security’s most basic offering.✘ Installation payments not available for all security system hardware Brinks Home Security Packages & Equipmentīrinks Home Security offers four distinct home security packages: Nest Secure, Smart Security Essential, Smart Security Complete, and Smart Security Ultimate. ✘ Video monitoring not included in all packages ✔ All packages come with mobile app access ✔ DIY and professional installation available However, not all packages include video surveillance and customer complaints reveal that it’s extremely difficult to cancel your plan. It has multiple pricing options for security packages. ![]() We rated Brinks Home Security a 9.2 out of 10.
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